Back in April, at the height of Virginia’s stay-at-home orders and less than a month into the museum’s work-from-home status due to the pandemic, the only staff still physically working at the museum at the time were a skeleton crew of essential personnel. Noelle, our visitor services manager, was working from home when she noticed an order come through the online gift shop. Problem was, all of the packing and shipping had to be done while physically in the museum gift shop, but not only was the museum closed, even our park was closed. With everything going on in the world and the museum itself, I’m sure no one would have blamed Noelle for responding to the customer that the museum was closed and we just couldn’t fulfill the request at this time. After all, it was a small order from out of state, just toy模型莫尼特和号装甲舰. 相反,她向买主寻求更多信息,发现是一位父亲为他6岁儿子的生日买了这些船,这个周末就要到了。他解释说他的儿子非常喜欢这个故事监视器和梅里马克. 诺埃尔告诉他,我们会实现的;如果这些物品能在周一之前运到纽约的家人那里,他们就有足够的时间在那个周末庆祝小男孩的生日了。她星期一来了,打包了模型,甚至还附上了一张祝福小水手生日快乐的便条。然后,她确认物品已被取走,并在收到追踪号码后将其传递给该家庭。这种特殊的奉献精神和同情心并非随处可见,但它就在这里,甚至在幕后,在水手博物馆。